Our return policy for standard items lasts 30 days from the date of delivery. If you are not completely satisfied with your purchase, please feel free to to contact us and we can return or exchange your purchase.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must not be damaged and also be in the original packaging.
Customizable Items made by Hunters Furniture are subject to a 100% deposit prior to production. Please note that we do not offer refunds or exchanges for speciality orders.
Our return policy for Beds lasts 30 days from the date of delivery. If you are not completely satisfied with your purchase, please feel free to to contact us and we can return or exchange your purchase. Please note that beds must be unopened packaging or we will not be able to process a refund.
Decor (Excluding Art, Mirrors & Wall Decor):
Our return policy for decor lasts 30 days from the date of delivery. If you are not completely satisfied with your purchase, please feel free to to contact us and we can return or exchange your purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to as a store credit or original method of payment (if applicable), within 5-7 business days.
Please be advised that for all returned items there will be 25% restocking fee.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition is damaged or missing parts for reasons not due to our error will not be accepted.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to 2323 Victoria Ave E, Regina, SK S4N 7L2.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale / Clearance items (if applicable)
Only regular priced items may be refunded, unfortunately, sale or clearance items cannot be refunded.
Order cancellations will be accepted prior to items being shipped. If you wish to cancel your order once it has been placed. Please contact us as soon as possible with your order number to firstname.lastname@example.org.